Terms of Service

1. Acceptance of these Terms

By accessing or using the CelticVoice website (the “Site”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree, do not use the Site. These Terms apply to all visitors, including users who browse, read guides, submit forms, or otherwise interact with the Site.

Minimum age: you must be at least 16 years old to use the Site. If you are under 18, you may use the Site only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf and is responsible for your use.

2. Service description and scope

CelticVoice is a modern textile and comfort lifestyle education platform. We publish beginner-friendly materials that explain cotton and natural fabrics, textile care and maintenance practices, and calm home comfort styling concepts for bathrooms, bedrooms, and everyday living spaces. Content may include articles, checklists, workshop descriptions, and educational resources.

The Site is provided for general informational purposes. We do not provide professional appliance repair advice, chemical safety certification, medical guidance, or product guarantees. Outcomes can vary depending on fabric composition, dyes, local water hardness, detergents, washing machines, tumble dryers, ventilation, and storage conditions. You are responsible for using good judgement, following care labels, and testing new routines appropriately.

Some features may allow you to submit a workshop interest request. When you submit a form, we use the information to respond to your inquiry and, where requested, to share relevant workshop details. The form is not intended for emergencies or time-critical matters.

3. User obligations

You agree to use the Site lawfully and responsibly. You must not use the Site in any manner that could damage, disable, overburden, or impair the Site, or interfere with any other party’s use. You are responsible for ensuring that your device and connection are secure and that you take reasonable precautions when browsing online.

• You will provide accurate information when submitting a form and will not submit information that you do not have the right to share.
• You will not impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• You will not attempt to access non-public areas of the Site or systems without authorisation.
• If the Site provides an account feature in the future, you agree that one account must be used by one individual only and that you will keep your credentials secure.

4. Intellectual property

The Site and all content and materials on it, including text, graphics, icons, design, layout, compilation, and underlying code (collectively, the “Content”), are owned by or licensed to CelticVoice Learning Ltd. and are protected by applicable intellectual property laws.

Subject to your compliance with these Terms, CelticVoice grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Site for your personal, non-commercial educational use. You may not copy, reproduce, republish, upload, post, transmit, distribute, sell, licence, or exploit any part of the Content without prior written permission, except where such use is permitted by law.

If you wish to reference our materials for teaching, workshops, or publications, please contact us to discuss permission and appropriate attribution. Nothing in these Terms grants any right to use our trademarks, trade dress, or branding without express permission.

5. Prohibited activities

To protect a calm, safe, and reliable experience, you agree not to engage in activities that misuse the Site, its content, or its systems. Prohibited activities include, without limitation:

• Spamming, sending unsolicited messages, or using the Site to harass, threaten, or defame others.
• Attempting to hack, probe, scan, or test the vulnerability of any system or network connected to the Site.
• Introducing malware, viruses, spyware, or other harmful code.
• Scraping, crawling, or using automated tools to extract content or data from the Site without our permission.
• Reverse engineering, decompiling, or attempting to derive source code from any part of the Site.
• Fraud, deception, or misrepresentation, including submitting false contact details or pretending to represent an organisation without authority.
• Uploading or transmitting content that infringes third-party rights, including copyrights, trademarks, or privacy rights.
• Using the Site in a way that violates applicable laws or regulations in Ireland or your local jurisdiction.

6. Disclaimer of warranties

The Site and all Content are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, CelticVoice Learning Ltd. disclaims all warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade.

We do not warrant that the Site will be uninterrupted, secure, error-free, or free from harmful components. We do not guarantee the accuracy, completeness, or usefulness of any information on the Site. Textile care is influenced by many factors, and any instructions or checklists are provided as general guidance only.

7. Limitation of liability

To the maximum extent permitted by applicable law, CelticVoice Learning Ltd. and its directors, employees, contractors, and affiliates will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including damages for loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, arising out of or related to your use of or inability to use the Site.

In no event will CelticVoice Learning Ltd.’s total liability for all claims arising out of or related to the Site exceed the amount you paid to CelticVoice Learning Ltd. in the 12 months immediately preceding the event giving rise to the claim, or 100 EUR, whichever is lower.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under law, including liability for death or personal injury caused by negligence, or for fraud where such limitation would be unlawful.

8. Indemnification

You agree to indemnify, defend, and hold harmless CelticVoice Learning Ltd. and its directors, employees, contractors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from or related to: (a) your access to or use of the Site; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your infringement of any intellectual property or other right of any third party.

9. Third-party links and services

The Site may reference third-party services, tools, or platforms that help us operate and improve the Site, including analytics and advertising technologies described in our Privacy Policy. We may also describe third-party concepts such as washing machine programmes or detergent types in a general educational way.

We are not responsible for the content, security, or practices of third-party websites or services, even if they are mentioned in our Content. Your interactions with third parties are governed by their terms and policies.

10. Privacy and cookies

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains what data we collect, how cookies are used, and how you can manage cookie preferences.

Where the Site includes forms, any submission is subject to the privacy disclosures shown near the submission button and within our Privacy Policy. You should not submit sensitive information through our forms.

11. Governing law and jurisdiction

These Terms and any dispute arising out of or related to them or the Site will be governed by the laws of Ireland, without regard to conflict of law principles. Subject to the dispute resolution section below, you agree that the courts of Dublin, Ireland will have exclusive jurisdiction over any legal action or proceeding arising out of or related to these Terms or the Site.

12. Dispute resolution

If you have a concern or dispute, you agree to contact us first and allow an informal resolution period of 30 days before filing a legal claim. This helps address issues efficiently and in good faith. Please include your name, contact information, and a clear description of the concern.

If the dispute is not resolved within 30 days after you notify us, either party may proceed with a claim in the courts specified in the Governing law and jurisdiction section, unless mandatory consumer protection laws in your jurisdiction require otherwise.

13. Termination

We may suspend or terminate access to the Site (including blocking access from specific IP addresses) if we reasonably believe you have violated these Terms, are attempting to harm the Site or its users, or are using the Site unlawfully. We may take these actions with or without notice, depending on the circumstances and the risk to the Site.

The following sections survive termination: Intellectual property, Prohibited activities, Disclaimer of warranties, Limitation of liability, Indemnification, Governing law and jurisdiction, Dispute resolution, and any other provisions that by their nature should survive.

14. Modifications to these Terms

We may update these Terms from time to time to reflect changes in how the Site works, legal requirements, or operational needs. Changes become effective 14 days after they are posted on this page. If changes are material, we may also provide an additional notice on the Site.

Your continued use of the Site after the effective date of an update constitutes acceptance of the updated Terms. If you do not agree with an update, you should stop using the Site.

15. Contact and legal notices

For questions about these Terms or to send legal notices, contact: